Why is My Refrigerator Water Dispenser Not Working?

broken refrigerator water dispenser

Is the water dispenser on your refrigerator not dispensing water? If so, you can try to repair the issue by yourself or call H&H Denton Appliance Repair for refrigerator repair Denton, Texas.

There are a lot of reasons for a water dispenser in a kitchen refrigerator to not work. Again, some of the suggestions might sound a little strange. However, something as simple as an on/off switch on the refrigerator has been the reason in the past. Be sure to inspect the more obvious potential issues prior to moving forward with complicated refrigerator repair. Let’s start to cover this appliance repair problem and see what solutions we can reference for a broken water dispenser on a refrigerator.

The reason for a broken water dispenser is usually an installation issue, a filter failure or frozen water lines:

New Refrigerator Installation Issues

You just purchased a new refrigerator with a water dispenser, but it is broken. The water dispenser has to be hooked up to the home’s water line. That could be the reason for the problem.

If your brand new refrigerator is replacing an older refrigerator that didn’t have a water dispenser or ice maker, there’s a possibility that you do not have a water line running to this area of the kitchen. Most of the time a water line is typically run from underneath a home either in a basement or crawl space. You can purchase this type of water line at nearly any home repair store and they are very easy for the typical homeowner to install. Typically they have include a water shut-off valve, which is important so that if you should need to relocate the refrigerator, you can shut off the water.

If there is a water line, is the valve turned on? The valve handle must be in line with the hose. And, is there water running through the pipe you have used to connect the water line? Obvious and questions, but items that need to be accounted for.

If you removed the refrigerator doors during installation the water dispenser might not be plugged in. Review the owner’s manual to find the wire harness for that particular refrigerator. Be sure that it is plugged into the refrigerator.

Once the water line is hooked up, most of the time there is air in it. So, lifting and lowering the dispenser control on the refrigerator to get the air out of it is necessary.
Filter Issues

On some of the refrigerators, there are different filters. These filters can “expire”, become clogged or become frozen. All filters are based on your style and brand of refrigerator. If the filter is blocked it can cause slow filling or no flowing period. It’s recommended that your filter should be replaced every 6 months. Changing filters can be difficult. If you have hiccups, go online and find the right process to change a filter.

One recommendation is to fill the water filter with water before installation. Typically the water filters will take a long time to fill up, which might lead you to assume that the water dispenser on the refrigerator is not working right. You will want to read the directions if all else fails. To be sure it’s not air trapped in the lines, we recommend to depress the dispenser lever for about 5 minutes.

A frozen water tank might be the reason for the issue as well in some models. If the tank is frozen it will begin to leak onto the food bins. Limited food inside of the fresh food bins might cause freezing.